VELOCHAMPION Frequently Asked Questions

All our sunglasses have interchangeable lenses, so they are suitable for all weather conditions. The links below will take you to our 'how to videos' on our YouTube channel.

• Tornado Sunglasses
  
• Warp Sunglasses
  
• Hypersonic Sunglasses
  
• Missile Sunglasses
  
• Vortex Sunglasses
  
• Cyclone Sunglasses
  

Yes, our Missile sunglasses have the option of an optical lens adaptor. This can be purchased here and will need to be taken in your optician as we do not supply any prescription lenses.

Yes, that's correct. Most of our sunglasses come with additional lenses so you can swap and changed them to each condition. 

• Clear - Dull wet conditions/ Night time/ Indoor.
  
• Yellow - Low light levels.
  
• Smoked - Bright conditions.
  
• Mirror Lenses - Bright conditions.
  

It is also worth noting that all of our sunglasses have 100% UV protection.

Each pump has its own individual features which are listed on the items. The number relevant to each pump stands for its size in inches also. See below for a brief overview of our pumps.

• Alloy 12- The Alloy Pro 12 pump gives great air efficiency per stroke (a huge 8" / 20cm!) combined with a built-in gauge for precision inflation.
  
• Air Blast - Built using a quality alloy main body and tube means even at 230mm in size it can still inflate to 100psi. 
  The handle folds down to form a 't' shape for additional grip and comfort whilst pumping. Ideal for both road cyclists and mountain bikers. 
• Alloy 9 - The built-in pressure gauge includes mounting bracket and velcro fastening strap. Reversible valve attachment for Presta and Schrader valves. Soft-touch T-handle for better grip.
• Track/Floor Pump - Ideal for home or at an event base. This track pump can inflate to 200psi, has a double head to acommodate for Presta & Schrader valves and even comes with ball needle and air bladder needles.
• Alloy 7 - One of our most compact pumps. Built using a quality alloy main body and tube means even at 7" (18cm) in size it can still inflate to 100psi / 6.9 bar.
• Mini Extender - This pump can be used to inflate any product that uses Schrader or Presta valves. Comes with flexible extemder hose to inflate sports equipment and at 240mm it is compact and easy to carry.
• Uno Valve - The Uno Valve Pump allows for no head changing between Presta & Schrader valves. Simply attach, lock off and pump to inflate. Easy right? Quickly inflating to 80PSI.

YES! 

The number relevant to each pump stands for its size in inches. Depending on your saddle bag size you will be able to fit some of our pumps in. If not, don't worry, all of our pumps also come with a bracket to mount it to your frame, so no need to carry it in your back pocket!

We initially developed a 'one-size fits all' skull cap, but by listening to customer feedback we have developed a larger size. We now stock 2 sizes. S/M (48-57cm) and L/XL (58cm+). 

The Skull Cap is designed to fit snug on to your head to retain heat as much as possible, but if you feel the S/M is too small we will be happy to swap for a bigger size. 

Yes, of course!

Our cream is designed to act as a protective barrier against skin irritation to reduce chaffing in sports that require repetitive movements, such as; cycling, running, rowing etc.

Please note menthol is one of the active ingredients within our Chamois Cream.

If you are not 100% satisfied with your purchase, please return your item within 30 days in a saleable condition for a refund or exchange. 

You have two ways to return an item depending on how you purchased a Velochampion product:

1. Returns are only accepted online for products purchased directly from VELOCHAMPION.CC
   
2. If you have purchased from a retailer, Amazon or Ebay then they must also arrange your return or exchange via the site you purchased from. 
   

If you wish to return an item that has been purchased at WWW.VELOCHAMPION.CC then please complete the below returns form and send your return to:

RETURNS DEPARTMENT
MAXGEAR LIMITED
E1 WATERFOLD BUSINESS PARK
BURY
GREATER MANCHESTER
BL9 7BR

View our returns policy here.

UK

Free standard UK delivery on ALL orders
£1.95 24 hour delivery on orders above £10

Orders placed before 12noon will be sent out the same day and are eligible for 24 hour delivery if paid for. For larger items or heavy parcels (above 2kg) we will use a courier service for next day delivery.

24-hour delivery is NOT available from 12noon on Friday - Sunday. 
Orders will be sent out in Monday's dispatch if 24hour delivery has been purchased. 

EUROPE

£10 standard shipping* on orders under £199.99
£50 standard shipping* on orders over £200

*Please allow 7 working days for delivery 

REST OF THE WORLD

£15 standard shipping* on orders under £149.99
£175 standard shipping* on orders over £150.00

*Please allow 10 working days for delivery 

Larger items may be shipped via courier, and prices may vary depending on item size and country, if you have any questions please contact us on velochampion@maxgear.co.uk

We send most of our orders via Royal Mail. To track your order, please click here to visit the Royal Mail Tracking System page. 

We recommend you purchase a size bigger when shopping in our VC Comp Pro Collection. This is a race-fit style rather than a looser club fit.

Please note; variations may occur on different products. If you would like to receive confirmation of your clothing size, please email info@maxgear.co.uk and we will be happy to help find your perfect clothing size.

It is advisable to sit on a chair when putting on your shoes to enable a better stretch of the fabric over your cycling shoe and when zipping up the back of your leg.

We stock sizes EU 41 - 46

EU	UK	US
41	7.5	8.5
42	8	9
43	9	10
44	10	11
45	10.5	11.5
46	11.5	12.5

We do not vary on shoe widths and stock a generic size. We would advise going up a size if you have wider feet. 

Purchasing VCUK membership is easy. Simply click here to be directed to our vcuk membership page. All you need to do is purchase your free jersey membership (also deciding whether to purchase matching sunglasses for only £10!) and once your order has been processed, you will receive a welcome message from VCUK with member benefits.

If you have not received your welcome email, please contact us and we will be able to sort this for you. 

Please email info@maxgear.co.uk along with your order number and we will look into this. Alternatively, you can call us on 0161 249 9005.

If you are looking to set up rides/meets in your local area, we can give you help and advise on how to do this. Simply email info@maxgear.co.uk